Terms of service
Terms of Service
Effective Date: 12/22/2025
Please read these Terms of Service (“Terms”) carefully before using our website The Quirky Blooms or purchasing any products from us. These Terms govern your access to and use of the Site and apply to all visitors, customers, and users.
By accessing or using the Site, you agree to be bound by these Terms and all policies referenced herein. If you do not agree, you may not access or use the Site.
1. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason, to the fullest extent permitted by law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without our express written permission.
2. Eligibility
By using this Site, you affirm that you are at least eighteen (18) years of age or the age of majority in your jurisdiction, and that you have the legal capacity to enter into binding agreements.
3. Products & Made-to-Order Nature
All products are made to order and produced specifically for each customer upon purchase.
Due to this production model:
- Orders cannot be modified, canceled, or changed once placed
- All sales are final except as expressly stated in our Return & Refund Policy
We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion.
4. Product Descriptions & Visual Representation
We make every effort to display product descriptions, images, and colors as accurately as possible. However:
- Colors may vary due to screen calibration, lighting, and printing processes
- Images are for illustrative purposes only
- Minor variations do not constitute defects
We do not guarantee that product appearance will precisely match on-screen representations.
5. Pricing & Payment
All prices are listed in dollars and are subject to change without notice.
By placing an order, you authorize us to charge your selected payment method for the full order amount, including applicable taxes and shipping.
We use third-party payment processors and do not store or retain your payment information.
6. Shipping & Delivery
Shipping, delivery timelines, address accuracy, lost shipments, and damage claims are governed by our Shipping Policy, which is incorporated into these Terms by reference.
Delivery dates are estimates only and are not guaranteed.
7. Returns, Refunds & Defects
Returns, refunds, replacements, and defect claims are governed exclusively by our Return & Refund Policy, which is incorporated into these Terms by reference.
We do not accept returns or issue refunds for buyer’s remorse, incorrect selections, color variation, or subjective dissatisfaction.
8. User Conduct & Prohibited Use
You agree not to use the Site:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To submit false claims, chargebacks, or misleading information
- To interfere with the security or functionality of the Site
We reserve the right to investigate and take appropriate action against misuse, including order cancellation or account restriction.
9. Intellectual Property
All content on the Site, including designs, images, text, graphics, logos, and layout, is owned by or licensed to us and is protected by intellectual property laws.
You may not use, reproduce, modify, or distribute any content without prior written consent.
10. User-Submitted Content
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for business purposes.
You represent that your content does not infringe upon the rights of any third party.
11. Disclaimer of Warranties
The Site and all products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or purchase of products.
Our total liability shall not exceed the amount paid by you for the specific product, giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless our business, affiliates, partners, and service providers from any claims, losses, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of the Site
- Your breach of applicable laws or regulations
14. Chargebacks & Fraud Prevention
We reserve the right to dispute chargebacks that violate our policies. Fraudulent or abusive claims may result in permanent refusal of service.
Submitting false claims or chargebacks constitutes a breach of these Terms.
15. Third-Party Services
Our Site may rely on third-party services, including fulfillment providers and payment processors. We are not responsible for the acts or omissions of these third parties beyond what is expressly stated in our policies.
16. Governing Law
These Terms of Service and any disputes arising out of or related to the use of this Site or the purchase of products shall be governed by and construed in accordance with the laws of the Republic of Costa Rica, without regard to its conflict-of-law principles.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Site constitutes acceptance of the revised Terms.
18. Contact Information
For questions regarding these Terms, please contact us at:
thequirkyblooms@gmail.com